Tour Receptionist Job at Capital Vacations, North Myrtle Beach, SC

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  • Capital Vacations
  • North Myrtle Beach, SC

Job Description

Capital Vacations is the fastest growing company within our sector of the Hospitality Industry. We provide best-in-class service, have an unparalleled product which offers our members access to (90+) internal club destinations as well as thousands more external destinations.

We provide opportunities to those wanting to join a dynamic, fast paced team driven to success and rewarded with industry leading compensation plans.

Purpose:

Responsible for providing customer services to guests, undertaking various administrative duties, diffusing conflict, and ensuring an enjoyable experience.

Job Duties:

  • Greet and check-in guest
  • Assist guests with; collecting payments/pre-authorize payments; making reservations for entertainment, lodging; and/or planning itineraries for shows, attractions, and restaurants
  • Run and prepare reports – opening and closing
  • Answer phones
  • Communicate all pertinent and required information/reports for Management (DOS, DOM, T.O., Admin. Manager, etc.)
  • Provide information to guests about the area, including directions and show information
  • Coordinate with Sales Manager on any additional gifts to be issued for New Owners
  • Prepares count and profiles of tours for the entire day
  • Updates numbers to Sales Managers as more tours are added
  • Communicates with Admin Manager or Leads with unusual tours/gifts
  • Maintains clean lobby, stocks magazines or literature
  • Other duties as assigned

Job Requirements

  • High School Diploma/GED
  • Prior Administrative experience

Benefits:

  • Medical, Dental, Vision after 60 days employment
  • 401k
  • PTO
  • Employee Travel Perks
  • $17/hr

Shift:

  • Day to early evening shifts
  • Weekend availability is a must

Job Tags

Shift work, Day shift, Afternoon shift, Early shift,

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