Job Description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Relationship Manager

Relationship Manager

What does a successful Relationship Manager do? A successful Relationship Manager at Fiserv is responsible for creating, developing, and managing strategic relationships with clients. This role requires a deep understanding of the client’s business, industry trends, and competitive landscape. The Relationship Manager acts as a trusted advisor to senior executives within the client organization, orchestrating resources to provide comprehensive solutions and services that drive client satisfaction, revenue, and growth.

What you will do:

• Develop a deep understanding of the client’s business drivers, strategies, and competitive position.
• Build and enhance long-term relationships with C-level executives and other key decision-makers.
• Orchestrate the deployment of corporate-wide resources to provide comprehensive solutions and services to the client.
• Sell add-on Issuer products and services, managing opportunities from initiation to close and implementation.
• Qualify client-specific enterprise opportunities and develop a pipeline with Solution Sales Specialists.
• Conduct regular communication with clients at all levels, articulating Fiserv's value proposition.
• Analyze market changes and trends relevant to clients and Fiserv.
• Ensure proactive accountability to the client, leading to enhanced client experience and retention.

What you will need to have:

• 5+ years of experience delivering, selling, and managing accounts in the financial services or banking sector.
• 3+ years of experience managing a P&L.
• 3+ years of experience structuring and consulting on large bundled deals in the technology industry.
• Thorough understanding of large Financial Institutions, including experience in issuing and other key banking functions.
• Experience working for a technology product or services company.
• Proven history of meeting and exceeding financial commitments.
• Experience working in a large, matrix organization with hundreds of products/services.
• Bachelor’s degree in a related field; Master’s degree preferred.
• Ability to travel up to 75%

What would be great to have:

• Extensive experience in relationship management within the financial services industry.
• Familiarity with Fiserv’s product and service offerings.
• Strong negotiation and sales skills.
• Demonstrated ability to build trust and influence key stakeholders at all levels.
• Ability to navigate complex organizational structures and processes.

Salary Range

$59,500.00 - $126,600.00

These pay ranges apply to employees in Illinois, California and District of Columbia. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For commission eligible employees, the successful candidate is eligible to earn commissions pursuant to the terms of the applicable Fiserv Sales Compensation Plan.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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