Job Description

Req ID: 340246

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Technical Project Manager to join our team in Irving, Texas (US-TX), United States (US).

Day to Day job Duties

• Brainstorming and planning the project execution and delivery
• Scheduling and designation of project tasks to team members
• Execution of each phase of the project
• Managing the project's budget
• Communicating with all stakeholders
• Sound foundational knowledge of infrastructure and architecture
• Strong knowledge on project management tools Scrum/Agile etc.,
• Ability to communicate effectively in both technical and non-technical terms

Basic Qualifications

• Need 7+ Years of experience in managing the lifecycle for a complex cross functional body of work that has a long-term positive impact on the company
• Need 7+ Years of experience to establish collaborative and productive relationships with product management, governance, UX design, vendors, and other supporting teams

• Need 7+ Years of experience in define and organize the program, outline tenets, analyze data, drive performance improvements and influence resource allocation for all stages of execution (from ideation to delivery)

• Need 7+ Years of experience in fostering an environment of engineering excellence and innovation
• Need 7+ Years of experience on working closely with development teams to build and launch new products, features, and programs
• Understand service level agreements (SLA) and how your systems are performing in relation to them
• Understanding of Telecommunication and Contact Center systems
• Familiar with cloud-based services
• Interactive Voice Response (IVR) experience/knowledge
• Own planning, standups, demos, retrospectives, and the execution of your sprints
• Remove blockers and always find the path forward in challenging situations
• Ensure teams are building using modern practices and tools.
• Recognize and act of your responsibility for driving change for the entire development community.
• Cultivate operational excellence within your teams.
• Understand service level agreements (SLA) and how your systems are performing in relation to them
• Ensure your systems self-report breaches and understand root cause.
• Insist that your teams provide timely resolution of identified production defects.
• Mentor and grow your people.
• Create an environment of individual accountability.
• People grow to meet expectations. Yours should be high.
• Operate successfully in ambiguous environments

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at  us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, 

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .  This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

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