Job Description

Strategic Account Manager

Last Updated: April 8, 2025

About Us

We are a full-service provider specializing in the design, build, and installation of high-quality products that enable customers to deliver convenient solutions for food, beverages, and retail.

An industry-leader since 1980, Gallery has executed on thousands of projects worldwide - from SoFi Stadium in Los Angeles, California to a coal mine in Santiago, Chile. With second-to-none- quality and relentless attention to detail, we ensure your needs are met on time, every time

Why Join Us?

Gallery is not just about work; it's about creating a vibrant, engaging, and fun workplace. Here’s what makes us stand out:

• Engaging Team Building Activities: Regular events that bring our team closer and foster collaboration.
• Employee Resource Groups: Join our Catalysts for Culture group and contribute to our vibrant company culture.
• Company Events: Enjoy our annual company picnic and festive holiday party.
• Well-Stocked Break Room: Snacks, nitro cold brew, fresh kombucha and more to keep you energized throughout the day.
• Hybrid Work Schedules: Flexibility to work from home and the office.

Benefits:

• Competitive wages and comprehensive benefits package including:
• 401(k) matching up to 6%
• Dental Insurance
• Health Insurance: Including health savings and flexible spending accounts.
• Vision Insurance
• Life Insurance
• Employee Assistance Program
• Paid Time Off
• Professional Development Assistance Opportunities
• Ability to travel and explore new places

About the Role: We are seeking a Strategic Account Manager with strong business acumen, exceptional relationship-building skills, and a proven ability to drive revenue growth. The ideal candidate will be strategic, persuasive, and skilled in identifying profitable opportunities, collaborating with clients, advisors, and internal teams. Key responsibilities include building client relationships to generate a profitable pipeline, attending meetings, updating partners on business developments, and providing insights to internal operations. You should be able to assess business risks and uphold Gallery's reputation as a top-quality, service-oriented firm. Strong negotiation, leadership, and communication skills are essential. A driven hunter mindset with a passion for identifying and pursuing new business leads to fuel growth.

This role is positioned on the Sales & Design team and reports to the Chief Revenue Officer

Key Responsibilities:

Sales & Business Development:

• Develop and nurture client relationships, transforming initial engagements into long-term, profitable partnerships.
• Leverage a consultative sales approach to understand client needs, build lasting relationships, and deliver tailored solutions that drive value.
• Identify business opportunities and create a robust pipeline of revenue-generating projects by aligning design solutions with market demands and client needs.
• Leverage design expertise in sales presentations to convert prospects into clients and contribute to the creation of business development strategies.
• Prepare proposals and presentations that align with customer requirements and business goals.
• Conduct site visits and client meetings to assess opportunities for design engineers while providing insight into market trends and emerging customer needs.
• Attend meetings with clients, advisors, and key stakeholders to identify and develop new business opportunities.
• Provide strategic insights and recommendations to the internal operations team to improve processes and align business goals.

Design Leadership:

• Collaborate with department leaders and stakeholders to ensure alignment on design narratives, brand strategy, and project goals.
• Participate in the design process from concept to execution, ensuring that all design solutions align with Gallery’s brand standards and meet both client and internal objectives.
• Lead key meetings with internal teams, clients, and vendors, ensuring that project priorities are met, and solutions are delivered on time and on budget.

Client & Vendor Relations:

• Maintain strong industry relationships with clients, vendors, architects, kitchen equipment designers, and food service consultants to support the growth and success of both design and business development initiatives.
• Assess vendor and supplier operations, recommending improvements to enhance project outcomes and strengthen partnerships.

What We Are Looking For:

• Ability to travel up to 60% of the time.
• Sales experience in a design or client-facing environment, with demonstrated success in driving business development.
• Commitment to process improvement and staying current with industry trends.
• Strong problem-solving and analytical skills.
• A strategic thinker with the ability to move between high-level planning and tactical execution.
• Solid understanding of key sales performance metrics, retail concepts, and market trends.
• Strong communication skills to convey complex insights clearly and persuasively.
• Experience working collaboratively with multiple departments, such as sales, finance, operations, and marketing.
• Meticulous attention to detail.
• A proactive, self-starting approach with the ability to thrive in a dynamic, fast-paced environment.
• Creative thinking and innovation.

Required Skills:

Education:

Bachelor’s degree in business administration, Marketing, Architecture, Interior Design, or related fields. Advanced degree preferred.

Experience:

• Minimum of 7+ years of experience in the design process and business development within the retail, hospitality, or construction industries.
• Demonstrated experience leading and motivating small teams to achieve goals, foster collaboration, and drive performance.
• Exceptional analytical abilities with proficiency in financial modeling, market research, and advanced Excel functions.
• Proven experience using a consultative sales approach to drive business growth and client success.
• Proven track record of business development.
• Must be a proactive self-starter with a relentless drive for prospecting and generating new business opportunities.

Desired Skills:

• Excellent communication and presentation skills, with the ability to convey complex ideas and insights to senior management and cross-functional teams.
• Strong interpersonal skills, working effectively across multiple departments, with a strategic mindset to foresee market trends and identify growth opportunities.
• Exceptional communication, leadership, and negotiation skills.
• Ability to thrive in a fast-paced, dynamic environment, managing multiple projects simultaneously and delivering results.
• Proficiency in design software (Revit, Adobe Creative Suite, Bluebeam) is a plus.
• Excellent leadership, interpersonal, written, and verbal communication skills.
• Strong organizational skills, with a sense of accountability and attention to detail.
• Proficiency in MS Office - Word and PowerPoint.

Compensation & Benefits:

• Salary: $90,000 – $95,000 per year, commensurate with experience. OTE $110,000 - $120,000 per year.
• Job Type: Full-time
• Location: Hybrid with 2-3 days in office at our headquarters located in Denver, Colorado.

Join us at Gallery and be part of a dynamic, forward-thinking team that values innovation and quality. Apply today and let's create something amazing together!

Gallery is committed to equal employment opportunity regardless of race, color, religion, sex, ancestry, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or other protected status under all applicable laws, regulations, and ordinances. We are an equal opportunity employer committed to nurturing an environment of inclusivity and innovation. If you have a disability or special need that requires accommodation, please let us know. 

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