***W2 Only***
***6 months C2H***
Required SkillsServiceNow expertise : ITSM, ITAM, ITOM (ITBM a plus)
ServiceNow certifications (CSA, CAD, CIS preferred)
5+ years experience working on ServiceNow platform
Development skills : JavaScript (primary), SQL, plus Java/C# helpful
Business process analysis & workflow automation
Strong communication skills (written, verbal, presentation)
Agile/Scrum familiarity
Local candidate (no relocation, no sponsorships)
Experience with HRSD (HR Service Delivery) & Workplace Service Delivery
Integration experience with Jira, Confluence, etc.
Performance Analytics & dashboard creation
Business Analysis certification
Strong mentoring / leadership abilities
Clear, professional communication (resume must reflect this)
Strong presentation & stakeholder management
Detail-oriented and self-motivated
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