Job Description

Location Designation: Hybrid - 1 day per week 

Role Overview:

We are seeking a detail-oriented and analytical Senior Associate to join our Purchase Experience Insights & Analytics team. This role focuses on investigating suspicious activity, vetting critical information to validate applicant details, and making actionable recommendations based on findings. The ideal candidate will work independently and serve as a liaison between management and key business units including Agency Standards, Corporate Compliance, and the Special Investigation Unit.

What You’ll Do:

• Investigate fraud-related issues and suspicious application activity.
• Conduct in-depth data analysis to identify trends, red flags, and inconsistencies.
• Collaborate with stakeholders including Legal, Compliance, and Underwriting.
• Present findings and propose solutions to address identified risks.
• Maintain and improve fraud detection processes, tools, and training.
• Utilize tools like LexisNexis for verification and analysis.
• Contribute to the development of metrics for Enhanced Underwriting review.
• Communicate findings and insights across business functions.

What You’ll Bring:

• Bachelor’s degree is required.
• Minimum of 3–5 years of experience in fraud operations or investigative roles
• Experience in one of these areas currently: Underwriting, SIU, Corporate Compliance, and Agency Standard
• Demonstrated expertise in identifying, analyzing, and resolving suspicious activity with strong attention to detail
• Proficient in fraud detection tools and technologies, with a working knowledge of NYL systems and standards
• Advanced Excel skills with at least 3+ years of experience in data analysis and reporting
• Experience using Tableau or similar data visualization tools to support reporting and decision-making
• Familiarity with AI tools and technologies, with a focus on leveraging them to support data-driven decision-making
• Excellent verbal and written communication skills; comfortable engaging with stakeholders at all organizational levels
• Strong decision-making skills with a proven track record of delivering sound, actionable recommendations
• Committed to maintaining confidentiality, integrity, and collaboration across functions
• At least 1–2 yearsof prior experience in the insurance industry, ideally within underwriting, fraud prevention, AML, or compliance
• Adaptable and growth-oriented, with a proactive approach to learning and continuous improvement
• Able to work independently and manage multiple priorities under tight deadlines

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Pay Transparency

Salary Range: $79,000-$113,000  

Overtime eligible:  Exempt  

Discretionary bonus eligible:  Yes  

Sales bonus eligible:  No  

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview 

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. 

Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. 

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it. 

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site .

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the  Foundation . We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of .

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92535

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