Remote Live Chat Agent Job at Metrix IT Solutions INC, San Antonio, TX

VDFlRGMxcVRkekVXSUlGOHM1elVxeDdJcFE9PQ==
  • Metrix IT Solutions INC
  • San Antonio, TX

Job Description

Job Description:

Job Responsibilities:

  • Provide live chat support to customers in a professional and efficient manner
  • Respond to customer inquiries, troubleshoot issues, and provide product information
  • Maintain a high level of customer satisfaction by resolving customer concerns promptly
  • Collaborate with internal teams to ensure timely resolution of customer issues
  • Follow company policies and procedures while interacting with customers

Essential Qualifications:

  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Customer-centric approach with a desire to help others
  • Proficient in using chat support tools and systems

Desired Experience:

  • Minimum of 1 year experience in a customer service or live chat support role
  • Experience in a remote work environment is a plus

Salary & Benefits:

  • Minimum Salary: $40,000
  • Maximum Salary: $135,000
  • Currency: USD
  • Full-time position with 100% Satisfaction Guarantee
  • Opportunity to work with a company focused on integrity, innovation, and client satisfaction

Job Tags

Full time,

Similar Jobs

BSU

Salmon Valley Summer Ministry Intern Job at BSU

 ...church and a missional church where you will have heavy exposure to church that is culturally very different from the south. As an intern, you will work directly with our church staff in day-to-day church and community ministry. We are not looking for a special skill set... 

Springdale Ice Cream and Beverage

LOGISTICS/CUSTOMER SERVICE DELIVERY DRIVER Job at Springdale Ice Cream and Beverage

 ...Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Krogers driving standards. Demonstrate the companys core values of... 

St. Mary of the Annunciation

Faith Formation Administrative Assistant Job at St. Mary of the Annunciation

 ...procedures. All responsibilities are to be performed in a spirit of Christian service. This position reports to the Director of Faith...  ...messages as needed. Assist with registration process for REP by working with DFF to update forms, prepare communications, process returned... 

Mountainviewtravel99

Remote Travel Reservations Specialist Job at Mountainviewtravel99

 ...We are looking for a reliable and detail-oriented Travel Reservations Specialist to join our team. In this role, you will assist clients...  ...organized, and have a passion for the travel industry. No experience necessary. Responsibilities: Handle reservations... 

Security Solutions of America

Unarmed Security Officer Job at Security Solutions of America

 ...Job Description Unarmed Security Officer Cincinatti, OH, United States of America $ 16.00 - $ 16.00 Back Apply Now Back Apply Now Overview Security Solution of America (SSA) is one of the fastest growing security guard and patrol companies in the...