Job Description

Receptionist

Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., they are our guiding principles and create the framework for all our relationships with customers, team members and community at large.

Our commitment to our team members:

• Top competitive market wages
• Paid Time Off (PTO), holiday pay and *opportunities to earn additional PTO
• Access up to 90% of your earned wages before payday with PayActiv *
• Paid training, skills certification & career development support
• Medical, vision & dental insurance with Telehealth option
• Medical and dependent flexible spending accounts
• 401(k) retirement plan options
• Lucrative employee referral bonus program
• Tuition assistance and certification reimbursement*
• Continued education opportunities through Purdue Global & O2NE scholarship program
• Employee assistance program & wellness support
• Retail, food & entertainment discounts and so much more

• Terms and conditions apply

What will you be doing and how will you make a difference at American Senior Communities?

• Making a difference in the lives of those we serve by providing them with excellent customer service
• Offers an energetic, positive and sincere presence when welcoming guests, determining the nature of their business, and announcing to the appropriate personnel
• Operate multi-line telephone system, directing incoming calls and providing clerical assistance as needed
• Answers questions about the organization or community and provides callers with address, directions, and other information
• Assists the Office Manager/Benefits Contact with tracking applicant flow and ensures application packets are current, presentable and up-to-date

Requirements:

• High school diploma or GED; or, one (1) to three (3) months related experience and/or training; or, equivalent combination of education and experience
• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to write simple correspondence
• Ability to apply common sense understanding to carry out detailed, but uninvolved, written or oral instructions
• Ability to deal tactfully and professionally with employees, residents, family members and/or vendors during difficult or emotional customer situations
• Ability to type and knowledge of Microsoft Word

We are Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran and other protected categories.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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