Live Chat Specialist Job at ValueAdd Research and Analytics Solutions LLP, New York, NY

U0ZhRmNGbVJmemdaSW94K3M1L2ZveFRMb1E9PQ==
  • ValueAdd Research and Analytics Solutions LLP
  • New York, NY

Job Description

This is a remote position.

We are seeking a dynamic and customer-focused Live Chat Specialist to join our team at ValueAdd Research and Analytics Solutions LLP. As a Live Chat Specialist, you will be responsible for providing real-time support to our clients through chat, resolving their queries and issues efficiently. If you have excellent communication skills and enjoy helping customers, we want to hear from you!

Location: United States (Remote)

Responsibilities:

  • Respond to customer inquiries and issues in a timely and professional manner via live chat
  • Provide accurate information about products and services
  • Resolve customer complaints and escalate complex issues to the appropriate department
  • Maintain detailed records of customer interactions
  • Collaborate with team members to improve overall customer satisfaction

Qualifications:

  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Previous experience in customer service or a similar role preferred
  • Proficiency in MS Office and chat software

Education and Experience:

  • High school diploma or equivalent required
  • 1-2 years of experience in a customer service role
  • Experience with live chat support is a plus

Requirements

  • High school diploma or equivalent required
  • 1-2 years of experience in a customer service role
  • Experience with live chat support is a plus


Job Tags

Full time,

Similar Jobs

Under Armour

Director, Global Corporate Communications Job at Under Armour

 ...position on the Internal Career Site Here. Purpose of Role Under Armour is seeking a bold, future-focused Director of Corporate Communications to elevate the voice of our brand and leadership in an increasingly complex and culture-driven landscape. This role will... 

Carlock Motorcars Nashville

Luxury Sales Consultant - Aston Martin, Bentley, Lotus, Maserati & Rolls-Royce Nashville Job at Carlock Motorcars Nashville

Luxury Sales Consultant Carlock Motorcars Nashville Representing Alfa Romeo, Aston Martin, Bentley, Lotus, Maserati, and Rolls Royce A Once in a Lifetime Career Opportunity Carlock Motorcars Nashville is not just a dealership. We are the Southern home of the world... 

The H&K Group

Concrete Mixer Driver Job at The H&K Group

 ...drug testing (EOE) Great Benefits offered! Concrete Mixer Driver US-PA-Bethlehem Job ID: 2025-2688 Type: Regular Full-...  ...Rahns Construction Material Co. - Bethlehem Overview Rahns Trucking, Inc. , a partner of the H&K Group, Inc. , is currently... 

Electra Link Inc

Audio Visual (AV) Programmer Job at Electra Link Inc

 ...Audio Visual (AV) Programmer About the role Electra Link is seeking an AV Programmer to build, test, and support control systems for conference rooms, classrooms, command centers, and specialty spaces. Youll translate designs and user needs into reliable, intuitive... 

Skinfinity Spa – Carmel, IN

Travel Spa Sales Manager Job at Skinfinity Spa – Carmel, IN

 ...Travel Spa Sales Manager Carmel, Indiana (Regional Travel)We're seeking a results-driven Travel Spa Sales Manager to lead sales, coach front desk teams, and elevate client experiences across multiple spa locations. This full-time, travel-based role offers a $3,0...