Job Description
DESCRIPTION
AWS has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. AWS Platform is the glue that holds the AWS ecosystem together. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second.
About the Team. Would you like to join the team that protects the global AWS platform from fraud? Do you enjoy thinking like a fraudster and using your technical skills to help detect & mitigate AWS accounts from being compromised? If so, AWS Fraud Prevention has an exciting opportunity for you.
You’ll be part of a team of Data Scientists, Investigations Analysts, and Technical & non-Technical Program Managers. The team’s goal is to identify and neutralize fraudsters from attempting to consume AWS resources for malicious intent.
About the Role. As a Business Analyst, you will work closely with Data Scientists to monitor the flavor/ trend of compromise on AWS worldwide and leverage your analytical and data skills to deep dive on a myriad of fraud activity. You will be at the forefront of keeping abreast of trends and fraud issues impacting the Cloud industry to ensure AWS is leading the curve in identifying, mitigating and preventing fraud attacks. As a Business Analyst your responsibilities will include:
* Identify new and emerging patterns of fraud and compromise and proactively take ad hoc actions to improve efficiency and reduce time to identify new fraud techniques, tactics and procedures.
* Use statistical analysis to segment customer behavior and develop targeted solutions to prevent sophisticated fraud activity.
* Report on daily fraud trends and cluster characteristics, perform deep dives and write summaries.
* Analyze emerging fraud MOs, ad hoc mitigation actions e.g. rule performance trends and communicate it to larger fraud community. Partner with Data Scientists to build long-term counter protections.
* Contribute and/or lead special projects which reduce fraud related losses, while maintaining focus on a positive customer experience.
* Design and influence operational best practices within the AWS Fraud Prevention Compromise team.
* Work with cross-functional teams across Amazon/AWS for collaboration on fraud risks and preventative measures to mitigate fraud risk.
* Work with stakeholders to drive process improvements that will impact internal and external customers.
Key job responsibilities
* Identify new and emerging patterns of fraud and compromise and proactively take ad hoc actions to improve efficiency and reduce time to identify new fraud techniques, tactics and procedures.
* Use statistical analysis to segment customer behavior and develop targeted solutions to prevent sophisticated fraud activity.
* Report on daily fraud trends and cluster characteristics, perform deep dives and write summaries.
* Analyze emerging fraud MOs, ad hoc mitigation actions e.g. rule performance trends and communicate it to larger fraud community. Partner with Data Scientists to build long-term counter protections.
* Contribute and/or lead special projects which reduce fraud related losses, while maintaining focus on a positive customer experience.
* Design and influence operational best practices within the AWS Fraud Prevention Compromise team.
* Work with cross-functional teams across Amazon/AWS for collaboration on fraud risks and preventative measures to mitigate fraud risk.
* Work with stakeholders to drive process improvements that will impact internal and external customers.
BASIC QUALIFICATIONS
- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- 3+ years of business or financial analysis experience
- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience with Excel
- Experience with SQL
- Experience making business recommendations and influencing stakeholders
Job Tags
Full time, Worldwide,