Job Description

Qualifications:
Specific Job Requirements:

• Prototyping, planning, and oversight of the installation of complex electronic and networking systems on vehicles and in transit authority bus depots.
• Troubleshooting, component repair, and technical maintenance of on-board electronic equipment in buses, trains, and other transit vehicles.
•  Work will take place in Transit Authority garages. Work hours may vary depending on Transit Authority needs. This could include off hour support.
• Training of customer staff and subcontractors. Perform quality control on work performed by customer maintenance personnel
• Supervision of subcontractors during installation
• Oversee, create, and update standard customer service documents. This includes but is not limited to Preventive Maintenance checklists, Acceptance Test Procedures, Troubleshooting documentation, and Knowledge Base entry.
• Works closely with various customer departments and subcontractors, acting as a single point of contact
• Ensure tasks are completed on time, open issues are resolved in a timely manner, and issues are escalated as appropriate
• Reports work status to project managers and provides regular, informal performance feedback to immediate Supervisor about maintenance support by customer
• Candidate will work on-site at multiple locations throughout North America with extensive travel up to 80%.  

Knowledge and Experience:

• Associate's degree in Electronics Technology and a minimum of 3 years’ of applicable
• experience. Will consider motivated recent grads with less experience and a high level of basic skills.
• Experience with electronics, computer systems, wireless communications, wired communications, networking, and Windows software applications.
• Extensive electronic troubleshooting experience required. Candidates must be proficient with standard tools such as multi-meters and oscilloscopes and have the ability to read and schematics, CAD drawings, and technical documentation.
• Mechanical skills including experience with cabling, mounting of electronic assemblies, grounding, shielding and soldering.
• Experience with MS-Office including Word, Excel, Outlook, etc.
• Must be able to work independently and have leadership qualities such as assertiveness, motivation and decision making.

Superior written and verbal communication skills required. 

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