Dispatcher For YDG Sliding Doors Job at Be Secure Locksmith, Remote

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  • Be Secure Locksmith
  • Remote

Job Description

Dispatcher For YDG Sliding Doors Location Remote : Responsibilities:
  • Coordinate and dispatch service technicians to customer locations in a timely manner.
  • Manage the scheduling of appointments and communicate effectively with both technicians and customers.
  • Monitor the progress of each job and update customers on the status as needed.
  • Handle incoming calls from customers, answering questions and addressing concerns.
  • Maintain detailed records of service calls, customer interactions, and technician locations.
  • Work closely with the sales and installation teams to ensure smooth operations.
  • Be available Monday-Friday 9-5 EST
Qualifications:
  • High school diploma or equivalent.
  • Previous experience in a dispatch role is preferred.
  • Excellent communication and customer service skills.
  • Ability to multitask and handle stressful situations.
  • Proficiency with computer systems and dispatch software.
  • Knowledge of the sliding glass door industry is a plus.

Job Tags

Full time, Monday to Friday,

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