Customer Service Representative - Entry Level - Immediate Hire Job at FS Inc., Norfolk, VA

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  • FS Inc.
  • Norfolk, VA

Job Description

We’re looking for Customer Service Representatives to join our mission-driven outreach and marketing team. Bring nonprofit campaigns to life through meaningful, in-person engagement at community events and grassroots outreach—no cold calls, no scripts, just authentic conversations that empower change.

About Us

We partner with leading 501(c)(3) nonprofits, advocacy groups, and socially responsible brands to raise awareness, inspire action, and build lasting donor relationships. Through live events and face-to-face outreach, we create genuine connections that drive social impact.

Your Role as a Customer Service Representative

As the public voice of our nonprofit partners, you’ll represent powerful social causes and foster community support by engaging directly with people at live events, fundraisers, and outreach programs.

Key Responsibilities:

  • Represent nonprofit organizations at community events, fundraisers, and outreach programs.

  • Engage authentically with the public to share inspiring messages about nonprofit missions and social causes.

  • Educate and motivate individuals to get involved and support charitable initiatives.

  • Build meaningful relationships to encourage ongoing donor engagement.

  • Collaborate with outreach teams to ensure smooth and effective campaign execution.

  • Embody company values like integrity, compassion, and professionalism in every interaction.

Who We’re Looking For

No prior experience? No worries! We provide paid training and ongoing mentorship to help you succeed. If you’re passionate about people and social change, this role is made for you.

Ideal candidates are:

  • Strong communicators with excellent interpersonal skills.

  • Outgoing, enthusiastic, and comfortable meeting new people.

  • Committed to nonprofit work, advocacy, and making a positive impact.

  • Thriving in fast-paced, interactive environments.

  • Dependable team players eager to learn and grow.

  • 18+ and legally authorized to work in the U.S.

What We Offer

  • Paid training in nonprofit messaging, donor relations, and grassroots outreach.

  • Career advancement opportunities in leadership and nonprofit campaign management.

  • Travel opportunities to represent causes at major community events nationwide.

  • Inclusive, collaborative team culture that values your contributions.

  • Work that truly makes a difference in communities across the country.

  • Gain valuable skills in nonprofit marketing, fundraising, and public engagement .

Start Your Purpose-Driven Career Today!

Whether you’re launching your career, seeking meaningful work, or ready to join a team focused on impact over profit, this is your opportunity to grow while making a difference.

Job Tags

Full time,

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