Customer Service Representative (11am-8pm) Job at HeadlightsDepot, Pompano Beach, FL

UlY2RGNWZWNjekVkSVlCOXM1M2VvUlBKclE9PQ==
  • HeadlightsDepot
  • Pompano Beach, FL

Job Description

You’re smart, you’re dependable, and you want to learn the ins-and-outs of every job you do. You like talking to people, helping them solve their problems. You want a job that lets you go home content that you’ve done your best. That’s you. Who are we? HeadlightsDepot is a national leader in e-commerce for headlights. We are a small team, working closely together in a modern, well-lit office with not a cubicle in sight. We have a family lunch every Friday, a gym next door, and a great congenial atmosphere. Come for the job, stay for the culture.

WHAT YOU’D BE DOING

  • Interfacing with Customers and Body Shops to answer product questions & assist with customer ordering.
  • Analyzing customer questions, troubleshooting, and providing clear answers in an efficient and professional manner.
  • Developing customer’s trust and loyalty in our brands.
  • Maintaining customer records and updating account information.
  • Developing knowledge of Salesforce, our e-commerce platform.
  • Gaining in-depth knowledge of our full product line to best serve our customers.

* NO COLD CALLING.

WHAT YOU GET

  • FREE Aetna PPO Health Insurance
  • Low cost Dental, Vision, and Life Insurance
  • Monthly royalty bonus based on company sales
  • Weekly family lunch
  • 91 PTO hours, plus holidays and your birthday off!
  • Weekly pay schedule
  • $500 Monthly Giveaway (Work 40 hours each week)

WHAT YOU NEED

  • Fluency in English
  • A typing rate of AT LEAST 40 words per minute
  • High School diploma
  • Basic computer skills
  • Strong multitasking ability
  • Previous sales, customer service, or call center experience.
  • Excellent communication and organizational skills
  • Efficient problem solving and conflict resolution skills
  • Ability to work in a high volume, fast-paced environment.
  • Ability to work independently or with others to manage multiple tasks with minimal supervision.
  • Knowledge of the automotive industry

BENEFITS

  • 401(k)
  • Free Health Insurance
  • Dental Insurance
  • Vision Insurance
  • On-the-job Training
  • Paid Time Off
  • Holiday Pay

COMPENSATION PACKAGE

  • $38,521 Base Pay ($18.52/hr)
  • $1000 Estimated Royalty (+$0.48/hr after full first month)
  • $39,521 Total Annual Pay ($19/hr)
  • -----------
  • $4,800 Health Insurance Contribution
  • $44,321 Total Estimated Compensation Package
Experience: At least 1 year of Call Center Customer Service (required) Work Location: In office

Job Tags

Weekly pay, Full time, Work at office,

Similar Jobs

International Paper

HR Operations Consultant Job at International Paper

 ...companys performance by transforming renewable resources into products people depend on every day. Position Title: HR Operations Consultant Global Cellulose Fibers (GCF) Pay Rate: $89,000 - $118,600 Multiple factors, including Individual experience,... 

Detroit Lakes Community and Cultural Center

Cleaner/Janitor Job at Detroit Lakes Community and Cultural Center

 ...About the Role Were looking for a dependable, detail-oriented Cleaner/Janitor to help maintain a clean, safe, and welcoming environment for our guests and staff. This position plays a critical role in ensuring our facilities and grounds are well-maintained and organized... 

U.S. Army

Human Resources Specialist (ARMY) Job at U.S. Army

 ...Specialist Overview: As a Human Resources Specialist, youll play a crucial role assisting your fellow Soldiers progress in their Army careers, providing promotion and future training information. Youll ensure the necessary support is also provided to commanders... 

Ace Gutter Inc

Master Rain Gutter Installer Job at Ace Gutter Inc

 ...Master Rain Gutter Installer Installer Learn Why Ace Gutter Is The Employer You've Been looking For In business since 1998, Ace Gutter, Inc. is a long-established and leading provider of quality rain gutter installations in the Salt Lake, Utah, and Davis and... 

American Income Life

Call Center Representative Remote Job at American Income Life

 ...residents who are legally authorized to work in the United States with a social security...  ...What We Offer: Stable, Work-from-Home Position : Enjoy the flexibility of remote...  ..., associations, and their families. AIL representatives develop long-term relationships with...